We often get ticket concerns regarding battleground queues and bgs starting with less than the optimal number of players. Many players feel that members of the opposite faction are logging on with 60s of the opposite faction and queuing just to get the battlegrounds to pop. There are documented cases where this has happened in the past, and those were punished. Most of the time these are simply players who miss their queues. However, given that this is a perceived concern by many players and an incorrect concern that we don't care. So allow us to pull back the curtain slightly to help provide information on just how committed we as a team are to fair pvp.
First, ALL battleground queues are logged. If you sign up for a battleground, we log your character name, your account name, your IP address, the time of the sign up, the location, the frequency, how often you "miss" queues etc... So if you sign up for a bg, we know about it. It doesn't matter if you join it or not, once you sign up it's recorded. If your IP signs up for a battleground using a character of the opposite faction, it's immediately flagged in our logs. Using special developed tools, we cross reference all IP addresses in battleground logs, including VPN logs (keep in mind VPN is against server rules). Accounts that have been logged into with 2 or more IP addresses that vary by a certain degree are also flagged. While these logs also tell us if players are win-trading, suspicious behaviour etc, they are more than enough evidence we need to determine guilt. We keep a long record of these logs and cross reference IPs and accounts over time.
So what does this mean to you as a pvper? These logs are not looked at daily, but we routinely look at them weekly to identify players who have been abusing the system. So you as a player can rest assured that we are always trying our best to make sure that pvp is as fair as we can try to make it. When we have enough evidence of a player(s) who abuse such a behaviour, as is our policy we handle punishments directly with that player(s). The average player may not see the action we take, but you can rest assured that players who try to abuse this system are dealt with. Punishments vary depending on severity and whether it was a first time or repeat offence. These punishments include a direct written warning, to loss of honor for one or more weeks, upwards to banning the player for a period of time.
So if you have done this in the past, consider this a warning that we have your info logged and that if you decided to do it again then this is your warning. If you're new to this, were thinking of doing it then consider this a warning to not even risk it otherwise you'll be hearing from us soon. For the rest of the community, pvp to us as a team is very important and we are always spending countless hours every week of our volunteer'd time to read through and run references in all pvp logs. Your concerns are the same concerns we share, and know that any players caught abusing the system in any way are punished accordingly.
First, ALL battleground queues are logged. If you sign up for a battleground, we log your character name, your account name, your IP address, the time of the sign up, the location, the frequency, how often you "miss" queues etc... So if you sign up for a bg, we know about it. It doesn't matter if you join it or not, once you sign up it's recorded. If your IP signs up for a battleground using a character of the opposite faction, it's immediately flagged in our logs. Using special developed tools, we cross reference all IP addresses in battleground logs, including VPN logs (keep in mind VPN is against server rules). Accounts that have been logged into with 2 or more IP addresses that vary by a certain degree are also flagged. While these logs also tell us if players are win-trading, suspicious behaviour etc, they are more than enough evidence we need to determine guilt. We keep a long record of these logs and cross reference IPs and accounts over time.
So what does this mean to you as a pvper? These logs are not looked at daily, but we routinely look at them weekly to identify players who have been abusing the system. So you as a player can rest assured that we are always trying our best to make sure that pvp is as fair as we can try to make it. When we have enough evidence of a player(s) who abuse such a behaviour, as is our policy we handle punishments directly with that player(s). The average player may not see the action we take, but you can rest assured that players who try to abuse this system are dealt with. Punishments vary depending on severity and whether it was a first time or repeat offence. These punishments include a direct written warning, to loss of honor for one or more weeks, upwards to banning the player for a period of time.
So if you have done this in the past, consider this a warning that we have your info logged and that if you decided to do it again then this is your warning. If you're new to this, were thinking of doing it then consider this a warning to not even risk it otherwise you'll be hearing from us soon. For the rest of the community, pvp to us as a team is very important and we are always spending countless hours every week of our volunteer'd time to read through and run references in all pvp logs. Your concerns are the same concerns we share, and know that any players caught abusing the system in any way are punished accordingly.
